About our product Volkswagen Pay

Volkswagen Pay – developed by Volkswagen Payments S.A. – is the new electronic wallet in the Volkswagen Group which will simplify the online purchase of goods and services in the future.

The Volkswagen Pay account is set up in your name and can be used to make a deposit in order to pre-book new vehicles.

The deposited amount remains in your Volkswagen Pay account until you finally order your vehicle or cancel the reservation. In both cases you will receive a refund of the deposited amount automatically.

Once created, the Volkswagen Pay account can also be used as a simple and convenient way to pay for goods and services in the Volkswagen Group context, e.g. for parking and charging.

About our company Volkswagen Payments S.A.

Volkswagen Payments S.A., based in Strassen/Luxembourg, is a wholly-owned subsidiary of Volkswagen Financial Services AG and was founded in 2017 as an Electronic Money Institute (EMI). Together with its subsidiary, Volkswagen Payment Systems GmbH from Munich/Germany, the company develops and coordinates payment solutions for the Volkswagen Group brands and thus manages the global payment activities of Volkswagen Financial Services.

Payment activities focus on mobile payment applications for the payment of reservations of vehicles, parking tickets, car sharing, electricity for e-mobility, fuel or tolls. In addition, there is the rapid payment of services and upgrades ("Functions on Demand"), which can be activated in future in the new vehicle generations of the Volkswagen Group. Online shopping on the portals of the Volkswagen Group brands will also be handled via the payment platform. The aim is to create a uniform, digital ecosystem for payment services within the Volkswagen Group.

Volkswagen Payments S.A. is making the payment platform available globally for the entire Volkswagen Group - including all Volkswagen Financial Services companies, the Volkswagen Group's automobile and truck brands as well as local subsidiaries and importers. It will cover the majority of local and global payment options (e.g. credit cards, PayPal, etc.) and will be available across all platforms (browser, app, in-car technology).